These policies exist so we can continue offering vasectomy reversals at the lowest prices in the US. Because most of our patients travel from out of state or internationally, cancellations that come in close to the surgery date are difficult to fill, meaning lost surgical time we cannot recover. Without these policies, surgery prices would be 30 to 40% higher. We appreciate your understanding.

 

Standard Cancellation Timeline

If surgery is cancelled 14 or more days before the procedure date, a full refund will be issued.

If surgery is cancelled within 14 days of the procedure date, 50% of the surgery price will be withheld. If the slot is successfully filled, the withheld 50% will also be refunded.

If surgery is cancelled within 1 business day of the procedure, no refund will be issued and the full price will be withheld.

 

Booked Within the 2-Week Window?

If you scheduled your surgery within 14 days of the procedure date, you have a 48-hour grace period from the time of booking to cancel for a full refund, provided your appointment is still at least 5 business days away at the time of cancellation. If your appointment is fewer than 5 business days out, standard penalties apply immediately.

 

Repeat Cancellations

Patients who cancel a second time within the 2-week window forfeit the full price of surgery on that cancellation and any future within-2-week cancellations.

 

If We Cancel

In the unlikely event that surgery is cancelled due to factors on our end, such as surgical team availability, operating room access, or supplies, a full refund will be issued.

 

How to Cancel

Contact us during business hours prior to your cancellation deadline:

📞 (888) 655-0015
📧 email@mfp.clinic