Note: these policies were established so that we could continue to offer vasectomy reversals for the lowest prices in the US. Since the far majority of our patients travel from other states / countries, it is often difficult to fill cancellation slots within 2 weeks (i.e. getting flights, etc.). Without these policies, the prices of reversal surgeries would be 30-40% higher.
Surgery must be cancelled at least 2 weeks before the date of surgery to qualify for a full refund.
This purchase is scheduling the surgical team’s time and resources (operating room time) necessary to complete the surgery. The purchases recognizes that even if the individual chooses to cancel a surgery for any reason within the timelines outlined within this policy, the time and resources have still been purchased and provided.
Although very unlikely, if, for any reason, the surgery is cancelled because of factors relating to our team (i.e., surgical team, operating room availability, operating supplies), a full refund will be issued.
If surgery is cancelled within 2 weeks of the surgery date, 50% of the surgery price will be withheld. If the slot is successfully filled, the 50% will also be refunded.
If surgery is cancelled within 1 business day of the reversal, the full price of surgery will be withheld and no refund issued.
Patients who cancel a 2nd time within 2 weeks will forfeit the full price of surgery with the 2nd and any subsequent surgeries which are cancelled within the 2-week window.
